In addition to the examples from the book, here are some additional neuromarketing principles.
Make Incomparable
When comparing washing machines, you'll find that the major retailers often have slightly different models. Are these from the same series and therefore comparable? The salesperson makes a significant effort to name or number the type just a bit differently:
- Samsung WW80T734ABH QuickDrive Autodose € 829,-
- Samsung QuickDrive wasmachine WW80T734AWH € 749,-
- SAMSUNG QuickDrive 8000-serie WW80T936ASH € 849,-
Are these exactly the same washing machines? Are they different enough that the most expensive one can cost 100 euros more? The prices and model numbers were found on the websites of Coolblue, BCC, and Bol.com. Would you perhaps choose the supplier you trust the most?
Priming
If you want to buy an expensive device, you quickly find yourself at a selection helper with the major retailers. If you modestly answer the questions from this assistance test, you’ll end up with a device that they recommend. The price might be disappointing, try it yourself!
In this way, they establish a price anchor: a reference amount against which you will compare all other offers. If you don’t know how much a Neo QLED TV should cost, you’ll see this initial price. Your brain takes this amount as a starting point. You get used to the idea that this is how much it costs to have such a nice screen. A screen that is €200 cheaper suddenly seems like a good choice, even though you might still be paying too much.
Rounded prices
Unconsciously, people feel that there is room to negotiate a second-hand car with an initial price of €5,000 down to €4,000. In contrast, if there is a precise price of €4,993.50, the negotiation will more likely focus on a discount of no more than €100.
Babies and beautiful women
Pictures of babies perform the best. On a deep level, we have a weakness for these vulnerable beings. They capture our attention, especially when we direct the baby's gaze toward something we want to focus on. It stirs our sense of altruism. Beautiful women (whether live or in photos) also attract attention, especially from men.
Right Ear
Position yourself in such a way that you speak into the other person's right ear. Through this ear, spoken words are received much better. Research shows that the other person is more likely to trust you.
Warm Drinks, Soft Chairs
When the customer holds and enjoys a warm drink, she develops a warmer feeling toward you. Offering sweets also helps to create a favorable impression and encourages people to buy more. A soft chair in a sales space makes us less likely to negotiate hard. Provide people with something to touch, something soft.
Gaining attention through movement and the unexpected.
Just like with magicians, people focus on movement. You can only concentrate on one thing at a time. Doing something unexpected also works well. Use the word "NEW."
Selfconscious Mirrors
A mirror encourages people to act more honestly and feel more satisfied with themselves when they do something good. Therefore, place a mirror at the self-checkout.
One Person
Make it clear with the story of one person, not a whole group. We tend to feel sympathy for individuals. There's always one child shown with hunger or an illness to encourage us to make a donation.